🍦 Ice Castle – Privacy Policy

Effective Date: May 8, 2025
Company: Ice Castle
Address: Lancaster, California
Contact: [email protected] | 661-993-6669

1. Information We Collect

We may collect the following types of information when you use our app or website:

  • Contact Information: such as name, email address, and phone number when you place an order or reach out to us.

  • Location Information: coarse location may be used to show relevant content based on your area.

  • Order Details: items you’ve ordered, order history, or preferences.

  • Device Data: general usage statistics, performance logs, and crash reports (non-personal).

  • Messages or Inquiries: if you contact us, we may keep a record to assist you better.

2. How We Use Your Information

We use the information we collect to:

  • Process your orders and deliver your favorite treats

  • Respond to your messages or inquiries

  • Improve our services and app performance

  • Send occasional updates (if you opted in)

3. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes.
We may share data with service providers for purposes like:

  • App functionality (e.g., order processing, push notifications)

  • Analytics (e.g., usage statistics)

These partners are required to keep your data secure and confidential.

4. Cookies and Tracking

We may use cookies or similar technologies on our website for functional and analytical purposes. Our mobile app does not track you across other apps or services.

5. Your Privacy Rights

You have the right to:

  • Access or request deletion of your data

  • Opt out of promotional communications

  • Limit location sharing through your device settings

6. Children’s Privacy

Our app and services are not intended for children under 13. We do not knowingly collect personal data from children.

7. Data Security

We take reasonable steps to secure your information using encryption, firewalls, and secure servers.

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted here with a revised “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy, please contact:
📧 [email protected]
đź“ž 661-993-6669

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